Book Trak Trak Systems, 101 North Plains Industrial Rd., Wallingford, CT 06492; (203) 265-3440; fax (203) 269-3930; e-mail: [email protected]; Web site: www.traksys.com; Robert Trexler. Features: Ordering, receiving, returns, inventory searching (including keyword), POS, bar code scanning/labels, integrated accounts receivable, special orders, book fair program, sale pricing by date, letter generator and mailing list/labels, reports, frontlist on floppy, security levels, gift certificates, PUBNET, electronic ordering with Ingram, Baker & Taylor, Spring Arbor, and any other company using BISAC format (FTP ordering to be added soon). Linux multi-user operating system with built-in Office Suite and Internet capabilities. Physical inventory program can be used with portable scanners. Optional modules include frequent buyers' club, rental, multi-store communication, and mail order/wholesale. Target Environment: Single stores to medium chains. Especially good for stores with crossover into music products due to our experience in music retail systems, music databases, and music electronic ordering. Stats: Available 16 years/542 users. 97% are music retailers. Standard Configuration/Cost: Usually sold as a turnkey system. A complete two-user BookTrak system starts at $7,995 depending on software options. Each system includes a Pentium III Computer, 40 gigabyte hard drive, tape backup, receipt and system printer, bar code scanner, and cash drawer. If stores provides their own equipment, software only (including computer set-up and 3 months support) starts at $2,995. Computer must be sent to Trak Systems for system configuration. Training: On-site training $95 per hour, travel expenses extra. Support: From $59 per month depending on system size. Includes program updates and unlimited telephone and online support (9:00 a.m.-6:00 p.m. EST, weekdays). Emergency after hours beeper service (fee per incident).