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IBID

IBID, Inc. 2440 Mariposa Street, San Francisco, CA 94110; (800) 443-8897; (415) 863-0997; fax (415) 863-1685; Web site: http://www.ibid.com; Contact Dave Walton ([email protected]) or Mike Feldman ([email protected]) for information on new systems or upgrades.

Features: Ordering, Receiving, Returns, POS, Inventory searching (including keyword), bar code scanning/labels, cascading of electronic ordering with wide range of publishers and suppliers, PUBNET, X-net, bar code receiving, electronic receiving by invoice or packing slip, special orders, customer profile/mailing list and book club, consignment and Book Fair module for off-site events, integrated accounts receivable, layaway, in-store e-mail, credit card authorization, customer inquiry screen, employee time clock, online access to multiple-vendor databases. Key features in recent software updates include: 13-position Item Code field that can accommodate ISBN, UPC, or full EAN for tracking non-book merchandise; two Category fields, four Price fields-List Price, Selling Price, Price2 (cost), and Net Price, a descriptive Notes page for each record that the store can use for general purposes or export to a Web site or catalogue, expanded reporting capabilities, support for BISAC subject codes, expanded sales history tracking, a Cash Audit program for reconciling cash drawers, and a Mail Order module. Scheduled features in upcoming Version 14 release include a gift card program and Internet stock checks.

This POS is integrated with the Book Sense Gift Card program. For more information about costs and upgrades please contact your POS vendor for details. Booksellers that wish to process Book Sense Gift Cards through their POS need to advise Book Sense. Please email ABA's Jill Perlstein at [email protected] or call 1-800-637-0037, ext 1283 for more information.

Target Environment: Single or multi-user system. IBID also offers centralized Hub multi-store capabilities for large and small bookstore chains.

Stats: First system installed in 1983; more than 1,000 systems currently installed in the United States, Great Britain, Australia, Canada, Paris, Hong Kong, and Singapore.

Development History: Software developer Richard Sloan wrote the first release of the software in 1983 in conjunction with independent bookstores in the San Francisco Bay Area. IBID is now preparing to release IBIDie, new Windows based Internet Edition. Version 14 of the software.

Standard Configuration/Cost: Sold as a turnkey system or software only, IBID runs on Pentium IV-based PC compatible computers. Configurations vary depending on the size of the store. A deluxe 2-user system (includes a computer, POS station PC terminal, cash drawer, receipt printer, backroom station, modem, barcode scanner and report printer) is $6,967 plus $200/month for software subscription and technical support. Additional stations and peripheral hardware can be added, including a variety of bar code scanners, a label printer, and credit card processing. IBID also supports "smart stations" -- PCs with full Windows® and Internet connectivity that can double as IBID workstations. Expandable; Larger systems available; contact IBID representatives for pricing.

Training: Two days on-site at $450 a day and $400/day thereafter, plus travel expenses. Average training time needed is two to three days.

Support: Telephone (7:00 a.m. - 5:00 p.m. PST, weekdays; 9:00 a.m. - 5:00 p.m. PST, Saturdays). Software and Support are bundled together in a monthly fee, starting at $125 per month; support contracts begin at $480 per year, depending on the size of the store. The average store contract is $500-600 per year. Support includes software updates free of charge.


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