Wallace Haines Bookseller The Wallace Company, 8611 Second Ave., Ste. 204, Silver Spring, MD 20910-3372; (800) 289-2976; fax: (301) 608-9661; email: [email protected] , [email protected] ; Jim Wood. Features: Single and multi-store ordering, receiving, returns, vendor debit memos, transfers, inventory searching (including word search), keyword indexing, narrative abstracts, customer reserves and holds, special orders, special order inquiry by customer, title or reference. User customizable Point-of-Sale (POS) (online and stand alone) with integrated customer lookup, customer credits, bar code scanning, mailing list, gift certificate, frequent buyer and customer courtesy card system, audio and video rental with rental rewards, mass price change for targeted sale pricing, integrated message system. Electronic orders, PUBNET, dynamic purchasing with recommended reorders and inter-store transfers. Book distribution with customer invoicing, packing lists, proforma quotes, back order of shortages, automatic special order creation of customer back orders, and document editing. Integrated, unabridged Books in Print online and Titles@Ingram as secondary databases with inventory searches, title import, title editing, full cross-reference with in-house database, in-stock highlights, and cross-database toggling on all stations. Online note taking for customers during inventory searches. Mail order. Used book module with BIP/Ingram integration, title conversion, pricing by book condition, new title cross-reference, seller credits, POS buying, credit redemption and parallel new and used book inquiries. Co-op allowance tracking. Web integration with title database export and customer order import. Accounts payable, check-writing, check and deposit reconciliation. Accounts receivable with integrated customer invoicing and account tracking. General ledger and payroll management with time clock. Custom program modifications at start-up and throughout system life. MusicSeller system also available. Target Environment: Single store or multi-store booksellers that require imaginative, innovative and custom solutions. General and speciality bookstores that value strong customer support, ease of use, ease of training and ease of system expansion. Stats: Available 10 years/over 40 installations in Canada, the United States and the United Kingdom. Development History: Originally developed in 1985 for Olsson's Books & Records in Washington, DC, by Canadian software company Jonas & Erickson, according to the specifications of Stephen Wallace Haines, then director of Olsson's operations. Haines acquired rights to the system, making extensive modifications, and now directs worldwide marketing and installation Standard Configuration/Cost: 3-user Linux system starts at $5,000; 8-user configuration at $10,000. Additional users readily available at start-up or though system expansion. Installations on Pentium III, Pentium III Xeon, and IBM RS/6000. Complete hardware/software packages quoted to client specifications. Training/ Support: Available on demand at system start-up and throughout system life. On-site training. Twenty-four hour telephone help. Faxed documentation. Email advice. File transfers. Library of documentation manuals. Support by phone, fax, modem or on-site visit. Available 24 hours. Hourly rates billed for time used. Annual license fee includes system upgrades and new program modules (free for the first full year) and option for blocks of support and modification time at reduced hourly rates. Custom modifications available on request.